Your Privacy Choices
RETURNS
Due to the personalized nature of our custom embroidery products, we do not accept returns or exchanges. To ensure your order is correct, please carefully review all personalization details, including spelling, colors, sizes, and design selections, before completing checkout. Once an order is submitted, production begins quickly and changes may not be possible.
SHIPPING
Because all items are personalized and embroidered to order, please allow 5–10 business days for processing before shipment. Processing times may vary during holidays, sales, or high-volume periods.
Once your order has shipped, estimated delivery times are
Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business day.
You will receive a tracking number by email once your order has shipped. Please allow up to 24 hours for tracking information to update.